Refund policy

All Sales Are Final

Because all products are made to order specifically for each customer, all sales are final. We do not accept returns, exchanges, or issue refunds for any reason, including but not limited to:

  • Wrong size ordered by the customer
  • Wrong color ordered by the customer
  • Wrong product selected by the customer
  • Buyer's remorse or change of mind
  • Accidental orders
  • Shipping delays outside of our control
  • Sale or clearance items
  • Gift cards

Order Cancellations Orders may be canceled within 24 hours of purchase by contacting us at support@jdllegacyrecords.com. After 24 hours, your order enters production and cannot be canceled, modified, or refunded under any circumstances.

Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@jdllegacyrecords.com with your order number, a description of the issue, and clear photos. We will replace confirmed defective, damaged, or incorrect items at no additional cost.

Please review your order carefully before completing your purchase.